Effective Date: 01/09/2025

This Privacy Policy describes how Nuvetra Lifecare (“Company”, “we”, “our”, or “us”) collects, uses, and safeguards your personal information when you visit our website www.nuvetralifecare.com, make a purchase, or otherwise interact with us.

By using our website or services, you agree to the terms outlined in this Privacy Policy. If you do not agree, please discontinue use of our website.

1. Information We Collect

We may collect the following information when you interact with us:

• Personal Information: Name, address, email, phone number, billing and shipping details.

• Transaction Data: Order history, payment confirmation, and related details.

• Account Details: If you register, we collect login details for account management.

• Customer Support Information: Messages, inquiries, or requests submitted to us.

• Usage Data: IP address, browser type, device information, and browsing behavior using cookies and analytics tools.

2. How We Use Your Information

We use your personal information to:

• Process and fulfill your orders.

• Provide customer support and communicate with you.

• Improve our products, services, and website experience.

• Send promotional emails and offers (with opt-out option).

• Ensure security, fraud prevention, and compliance with applicable laws.

3. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance user experience, analyze traffic, and personalize content. You can control cookies through your browser settings, but disabling them may limit certain website functionalities.

4. Sharing Your Information

We may share your information with:

• Service providers (payment processors, shipping partners, IT support).

• Business and marketing partners (only with your consent).

• Legal authorities, if required by law or to protect our rights.

We do not sell or trade your personal information.

5. Data Retention & Security

We retain your information for as long as necessary to fulfill our obligations, resolve disputes, and comply with laws. While we implement strict security measures, no system is 100% secure.

6. Your Rights

Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict the processing of your personal data. To exercise these rights, contact us at [Insert Contact Email].

7. Children’s Privacy

Our services are not intended for children under 16, and we do not knowingly collect their data.

8. Changes to this Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Effective Date.”

Data retention timeline

We retain order and transaction data for a minimum of 5 years as per applicable Indian tax and legal requirements.

By providing your information, you consent to our collection, use, and processing of the information in accordance with this Privacy Policy

Contact:
Nuvetra Lifecare
Email: Info@nuvetralifecare.com